Insurance

18 Months Stalled. Delivered in 90 Days.

Underwriting modernization had stalled after 18 months with a previous vendor. BSC committed to delivery and executed end-to-end using Ariad.

CUSTOMER JOURNEY

The Journey

From challenge to outcome — how BSC delivered when others couldn't.

THE CHALLENGE

Underwriting modernization stalled after 18 months with a previous vendor. The legacy platform couldn't support new product lines, and every attempted fix introduced new regulatory risk. Morale was at an all-time low.

THE SOLUTION

BSC committed to a 90-day outcome with full accountability. Ariad agents decomposed the legacy underwriting workflows, re-engineered them with compliance baked in, and executed the migration in governed stages — turning 18 months of stalled work into a committed delivery timeline.

THE OUTCOME

Delivered a fully modernized underwriting platform in 90 days with full regulatory approval. The team went from demoralized to energized, and BSC delivered 5× faster than the prior vendor.

90

Days to full delivery

100%

Regulatory approval achieved

Faster than prior vendor

BSCA seriously raised the bar for us, positively impacting morale and accomplishing benchmarks quickly.

Division Lead

Fortune 500 US Financial Institution

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